Repeat Returns

Developed by a restaurant owner
who increased his own sales by $137,000 a month.

Repeat Returns is 100% guaranteed

to increase your sales within 90 days

or you pay nothing...

Meet one of our members

Our sales are up
over $8,000 a week

We haven’t printed, mailed
or distributed a single flyer
since starting Repeat Returns

– Rich & Nancy, Rosati’s Pizza

Meet Rich & Nancy…

They bought a pizzeria in Schererville, Indiana and needed to boost sales fast. So they signed up for Repeat Returns and started enrolling customers.

Sales began growing. Marketing costs dropped to almost nothing.

After thirty months we ran a detailed analysis on all customers – members & non-members.

Here's What They Discovered

Non-Members
Members

CUSTOMERS

Members (blue) make up 29% of total customer database.

SPEND

They are responsible for 62% of store income.

HEAVY USERS

And they account for 85% of heavy spenders.

Customer Retention Maximized

Member-Customer's retention rate grows over non-members' at an astounding rate.

Your business can't grow if you're losing as many customers as you attract. Program Members spend more and stay longer too.

That means:

  • Churn is dramatically reduced
  • Customer lifetime value soars
  • Business is resistant to competitors

Rich & Nancy's future looks very bright.

Additional Income Stream

Most pizzerias spend 4-6% on marketing. Rich & Nancy spend less than 1%. That means the money they save on marketing – goes straight into their pocket providing even more personal income.

  • Repeat Returns

  • Labor

  • Food

  • Net

All-in-one. Done.

No duct tape. No complexity. No extra work.

Our platform puts the marketing tools you need in one place, working together—done-for-you.

Loyalty

Steep discounts drive a single visit and attract bottom-feeders who only buy when you’re losing money. Loyalty changes the game, as customers earn rewards for spending more money with you, and only after they have. This drives continual visits and keeps customers invested in choosing you.

Loyalty Program

Email Promotions

Automated email marketing continually promotes your business with high-impact, mobile-friendly messages designed to drive a steady stream of spend-ready customers through your doors.

Email Marketing

Mobile

Your customers’ channel of choice today is mobile. They expect offers, rewards, online ordering and reservations to be at their fingertips.

Many businesses are squandering this opportunity. Others are damaging their brand by using it incorrectly.

We’ll dial in the proper mobile experience for your guests with a custom mobile app and/or text message marketing.

Mobile Marketing

SMART Surveys

Our automated SMART survey engine gathers the info you need to make the best decisions. Better yet, it identifies your happiest customers and encourages them to post reviews and share with friends. Surveys from unhappy customers are sent directly to you so you can take immediate action and turn the customer into a fan.

Smart Surveys

Reviews

Is your Yelp page properly set up to attract new customers at the very moment they’re ready to spend money? If not, you are surrendering enormous traffic to your competitors – every single day.

Fact: There are thousands of yelp searches in your area every month

Fact: 4 out of 5 Yelp users visit the site when preparing to spend money

Fact: 78% of yelp searches are for restaurants

You never “see” the customers you don’t attract, but your competitors do. We know exactly how to position your yelp page to start attracting a steady flow of new customers.

Reviews

Social Lift

Repeat Returns gets your customers promoting your business on whatever social networks they’re using at the moment. This extends your social reach and attracts more new customers.

Social Lift

Community Connections

Community groups become a promotional army, inviting friends, family and co-workers to join your rewards program and start spending money at your business. This grows your customer list fast and turns you into a local hero. It’s a win-win.

  1. You build goodwill in your community
  2. You attract new customers with no effort
  3. You boost sales while doing good for your neighbors

We provide group webpage and Facebook sharing links so they can spread the word fast. We track all spending and provide full reporting so you know how much each group has spent at your business.

Community Connections

Customer Saver

Losing customers is a slow business killer. So the instant we notice a customer has missed a regular visit, we reach out with a compelling offer to get that customer back – and start them spending again.

Each year our average merchant sees…

232
$32,357
Lost Customers Reactivated
Revenue Recaptured
Customer Saver

Campaigns

Repeat Returns campaigns create loyalty, bring customers in more often,
motivate higher spending, generate social chatter, and attract new customers.

We create, schedule and deliver.

  • Personal

  • Loyalty
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Loyalty

    Loyalty members visit more, spend more and stay with you far longer than non-members.

    Periodic loyalty emails are proven to generate additional visits by reminding customers that a reward is near.

  • Reward
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Reward

    Each reward customers earn, re-enforces their relationship with you.

    In addition, rewarded customers often spend more than usual when redeeming their reward.

  • Buying Cycle
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Buying Cycle

    Reminder offers go out in synch with each customer's buying cycle and spending potential.

    Bob's Offer Sally's Offer

  • Birthday
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Birthday

    Customers love that you remember their special day and birthday campaigns have a very high response rate.

    Own a restaurant? Birthdays are the #1 dining occasion of the year as people celebrate with friends and family and spend big.

  • Anniversary
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Anniversary

    Attract couples celebrating their anniversary or promote your businesses anniversary with a big splash to all customers.

  • Survey
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Survey

    Surveys have a high participation rate and provide real-time feedback from those you depend on to grow your business.

    In addition to customer satisfaction surveys, our Smart Survey helps generate a steady stream of positive online chatter about your business.

  • Refer A Friend
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Refer a Friend

    Attract new customers by motivating current ones to share special offers with friends, family and co-workers.

  • Fundraisers
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Fundraisers

    Drive more sales by doing good for your local community. Group supporters bring you new customers and long-term loyalty as each purchase helps their group.

    Each email reminds community supporters that doing business with you is helping them.

  • Retention
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Retention

    Reactivate lost customers and get them spending again. We track each customer and reach out if they miss a regular visit.

    We also send you an alert when “big-spenders” stop buying - so you can decide if additional outreach is needed.

    Our average merchant sees over $32,000 in recaptured revenue each year from this alone. Some high-volume merchants see upwards of $100,000 a year. This is a “must-have” promotion to keep sales growing.

  • Monthly Promotions

  • January
    Responsive email design looks great on mobile, tablet, and desktop devices.

    January Opportunities

    Football (sporting events year-round), New Year's Day, MLK Day, Dress Up Your Pet Day, National Pie Day and more...

  • February
    Responsive email design looks great on mobile, tablet, and desktop devices.

    February Opportunities

    Valentine's, Groundhog Day, President's Day, Mardi Gras, Ash Wednesday, Chinese New Year, Oscar Night and more...

  • March
    Responsive email design looks great on mobile, tablet, and desktop devices.

    March Opportunities

    St. Patrick's Day, Earth Day, Peanut Butter Lovers' Day, Employee Appreciation Day, Girl Scouts Day, Waffle Day and more...

  • April
    Responsive email design looks great on mobile, tablet, and desktop devices.

    April Opportunities

    Easter, April Fools Day, Good Friday, Patriot's Day, Arbor Day, National Beer Day, National Garlic Day and more...

  • May
    Responsive email design looks great on mobile, tablet, and desktop devices.

    May Opportunities

    Mother's Day, Cinco de Mayo, Memorial Day, National BBQ Month, Hamburger Month, Victoria day (Canada) and more...

  • June
    Responsive email design looks great on mobile, tablet, and desktop devices.

    June Opportunities

    Father's Day, Flag Day, Dairy Month, National Kissing Day and more...

  • July
    Responsive email design looks great on mobile, tablet, and desktop devices.

    July Opportunities

    Independence Day, World Youth Day, Pecan Pie Day, National Ice Cream day, Canada Day (Canada) and more...

  • August
    Responsive email design looks great on mobile, tablet, and desktop devices.

    August Opportunities

    Back To School, Family Fun Month, National Dog Day and more...

  • September
    Responsive email design looks great on mobile, tablet, and desktop devices.

    September Opportunities

    Take A Night Off, Labor Day, Cheese Pizza Day, National Cheeseburger Day and more...

  • October
    Responsive email design looks great on mobile, tablet, and desktop devices.

    October Opportunities

    Halloween, Columbus Day, Boss's Day, Cookie Month, Seafood Month, World Pasta Day, Frankenstein Friday, Thanksgiving (Canada) and more...)

  • November
    Responsive email design looks great on mobile, tablet, and desktop devices.

    November Opportunities

    Thanksgiving, Veteran's Day, Sandwich Day, Black Friday, Cyber Monday and more...

  • December
    Responsive email design looks great on mobile, tablet, and desktop devices.

    December Opportunities

    Christmas, Pearl Harbor Day, Winter Solstice, National Eggnog Day, New Years and more...

  • Restaurant Specific

  • Menu Marketing
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Menu Marketing

    Drive traffic to new menu items with bonus points instead of discounts.

    This campaign can include a follow-up survey to get customer feedback so you know if your new item is a keeper.

    “What an amazing day! Sales of our new pizza went through the roof, and very positive feedback from the survey proved we had a winner.” Adrian Hembree, Russo’s New York Pizzeria

  • Catering
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Monthly Promotions

    Capture high-dollar office parties, meetings... even big-spending pharmaceutical reps.

    Can include minimum spend. Mention specific holidays.

  • Lunch/Dinner
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Monthly Promotions

    If you have customers that ONLY visit for lunch, it doesn’t make any sense to send them dinner offers and vice versa. We'll keep an eye on customer habits and send lunch-only customers - lunch offers and dinner-only customers dinner offers.

    Lunch Offer Dinner Offer

  • Happy Hour
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Monthly Promotions

    Boost your slow day or day-part by awarding Double Points.

  • Online Ordering
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Online Ordering

    Drive more high-profit online orders with "online-only" promotions.

  • On Demand

  • Surprise & Delight
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Surprise & Delight

    Generate goodwill with random, unexpected rewards based on customer behavior.

  • Gift Card
    Responsive email design looks great on mobile, tablet, and desktop devices.

    Gift Card

    Gift cards are a year-round opportunity to generate recurring sales and attract new customers.

  • Weather
    Responsive email design looks great on mobile, tablet, and desktop devices.

    On Demand

    Turn a rainy day into an income opportunity by simply giving people a reason to think about you.

    Promote a free drink for dine-in or push out a delivery offer.

  • Anytime
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    Anytime

    Need an additional promotion? No problem. Let us know the occasion and we'll create and send it for you.

You do just two simple things.

1Invite customers to join. We provide everything you need including print-ready signage, web and Facebook links, and a proven 9-word phrase that gets customers on board.

2Give them their points when they purchase using our free point tracking app (works on any internet-connected device – even your POS).

You’re always in complete control.

You’ll see upcoming promotions before customers do so you’re always stocked and staffed to handle the sales. Your executive dashboard provides in depth reporting so you can track your program from every angle. Your customer data is yours. You own it and it is NEVER shared with anyone.

risk-free

Try Repeat Returns Risk Free

There is one condition. And it’s very reasonable. You must try it. Enroll 500 people during your first 90 days and give them their points when they purchase.

If you don’t agree at 90 days, that Repeat Returns is the best marketing decision you’ve ever made… simply let us know and we will cheerfully refund your money.

Easy, Open Pricing

Upgrade, downgrade, cancel at any time.

 
Loyalty
We'll give customers points for looking at your email offers, engaging with your brand, visits or spending. This gives you sky-high open rates and encourages MORE visits.
Email
Promotional opportunities include Valentine’s, Game-day, Halloween, Back-to-School, New Year’s, Thanksgiving, Mother's/Father's day, and more.
Texting
Send a text message at the push of a button and drive customers in by reaching them wherever they are... (available in the U.S only)
Mobile App

The iPhone & Android mobile app features:

Surveys
Run periodic surveys to gauge customer satisfaction, find areas to improve sales, or gather additional demographics.
Gift Cards
Gift cards are a year-round opportunity to generate recurring sales and attract new customers.
Fundraisers
Automatically converts requests for money into a "new-customer acquisition program" with community involvement & fundraising events...
Retention
We identify customers who are at risk of defecting and re-engage them before they do. This is the Gold Standard in customer retention - and it keeps your business growing.
Behavior Analytics
We examine customer data every day to drive more future visits and higher customer spending.
 
$99/mo

Chatterbox

Email marketing automation that gets the word out and drives more customers through your doors. Customers can earn points for each visit and receive rewards.

Visit
Yes
Email
Promotional opportunities include Valentine’s, Game-day, Halloween, Back-to-School, New Year’s, Thanksgiving, Mother's/Father's day, and more.
No
No
No
No
No
No
No
Onboarding: $100

START NOW

 
$199/mo

Pro

Year-round, “hands-off” marketing automation that gives customers continual and repeated reasons to visit and spend money.

Includes up to 4 promotions each month ($25 additional)

Visit / $
Yes
Email
Promotional opportunities include Valentine’s, Game-day, Halloween, Back-to-School, New Year’s, Thanksgiving, Mother's/Father's day, and more.
Yes
Texting
Send a text message at the push of a button and drive customers in by reaching them wherever they are... (available in the U.S only)
$25/mo
Mobile App

The iPhone & Android mobile app features:

  • Customer’s Membership Number
  • Current Rewards & Points
  • Location Directory
  • Facebook & Twitter Navigation
  • Push Notifications
  • Direct customers to your online menu or homepage
Yes
Surveys
Run periodic surveys to gauge customer satisfaction, find areas to improve sales, or gather additional demographics.
Yes
Gift Cards
Gift cards are a year-round opportunity to generate recurring sales and attract new customers.
No
No
No
Onboarding: $200

START NOW

 
$299/mo

Premier

High-powered, full-featured marketing suite that combines loyalty, email marketing, birthday club, mobile marketing, surveys, automated fundraisers and retention program into a single, complete “done-for-you” solution that generates even more customers, more repeat visits and more spending.

Visit / $
Yes
Email
Promotional opportunities include Valentine’s, Game-day, Halloween, Back-to-School, New Year’s, Thanksgiving, Mother's/Father's day, and more.
Yes
Texting
Send a text message at the push of a button and drive customers in by reaching them wherever they are... (available in the U.S only)
Yes
Mobile App

The iPhone & Android mobile app features:

  • Customer’s Membership Number
  • Current Rewards & Points
  • Location Directory
  • Facebook & Twitter Navigation
  • Push Notifications
  • Direct customers to your online menu or homepage
Yes
Surveys
Run periodic surveys to gauge customer satisfaction, find areas to improve sales, or gather additional demographics.
Yes
Gift Cards
Yes
Fundraisers
Automatically converts requests for money into a "new-customer acquisition program" with community involvement & fundraising events...
Yes
Retention
We identify customers who are at risk of defecting and re-engage them before they do. This is the Gold Standard in customer retention - and it keeps your business growing.
Yes
Behavior Analytics
We examine customer data every day to drive more future visits and higher customer spending.
Onboarding: $300

START NOW

Every day, thousands of people in your area are searching yelp for new restaurants to visit. Our Yelp specialists turn those searches into more traffic for you.

  • Page optimization
  • Review monitoring and response
  •  
$175/mo à la carte
$125/mo with any Repeat Returns service*
*Yelp feature costs not included.

Fast, easy, affordable online ordering for your restaurant. Includes automated upsells, custom delivery area, past orders, offer redemption and much more.

  • No transaction fees
  • No per-order fees
  • No revenue sharing fees
$69/mo à la carte
$50/mo with any Repeat Returns service

Imagine your marketing budget
in the 1% range

Gray = Program cost. Green = Program sales.

This is private client information, so business names are not disclosed.

0.77%

Pizza Chain

31 locations
1.06%

Bagel Chain

20 locations
0.32%

Family Dining

8 locations
0.76%

Upscale Pizza

5 locations
3.98%

Kids Party Venue

1 location
0.61%

Pizzeria

1 location
3.46%

Family Restaurant

3 locations
1.06%

Cupcake Bakery

1 location
0.49%

Sushi Restaurant

3 locations

All of these programs have 2500+ customers enrolled per location.

Is Repeat Returns right for you?

The truth is, it may not be right for you. There are no gimmicks, no free trials, no nonsense. This is serious marketing for serious operators. If that’s you, then we should talk.

And don't worry, there's never any pressure.

We will learn about your business. Discuss your objectives. Determine if we can help you. You can then decide if this is… or is not right for you.

Let's Talk
1-888-794-6512
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